When Antivirus Software Becomes a Privacy Threat: Lessons from the Avast Settlement

May 10, 2025

Antivirus software is designed to protect us from online threats, but what happens when the software itself compromises our privacy? The recent $16.5 million settlement between Avast and the Federal Trade Commission (FTC) serves as a stark reminder that even trusted security tools can pose significant risks.​

The Avast Controversy: A Breach of Trust

In February 2024, the FTC charged Avast with collecting and selling users' browsing data without proper consent. Despite marketing its products as privacy-focused, Avast allegedly harvested detailed browsing information through its antivirus software and browser extensions, storing it indefinitely and selling it to third parties for advertising purposes.

This practice contradicted Avast's promises to protect user privacy, leading to the FTC's enforcement action. As part of the settlement, Avast agreed to pay $16.5 million and was prohibited from selling or licensing any web browsing data for advertising purposes.

The Hidden Costs of Paid Antivirus Software

While paid antivirus solutions often offer advanced features, the Avast case highlights potential hidden costs:​

• Data Monetization: Some antivirus providers may collect and sell user data, turning privacy into a commodity.​
• False Security Promises: Marketing claims about privacy protection can be misleading, if you even take the time to read through the policies.
• Lack of Transparency: Users may be unaware of how their data is collected and used, especially if disclosures are buried in lengthy terms and conditions.​

Protecting Your Privacy: Steps to Take

To safeguard your personal information:

1. Research Before You Buy: Investigate antivirus providers' privacy policies and past practices.​
2. Know Your Built-In Security: Modern operating systems like Windows and macOS come with integrated security features that may suffice for many users.​
3. Stay Informed: Keep abreast of news related to software providers and any reported privacy issues.​

If you paid for Avast Antivirus between 2014 and 2020, you may be eligible for compensation. You can follow steps in this FTC Consumer Alert.

If you are interested in ScamFerret's privacy policy, it's located here.

Conclusion

The Avast settlement underscores the importance of scrutinizing the privacy practices of any software provider. While protecting against malware is one way to prevent losses, it's equally crucial to ensure that the tools we use don't compromise our personal data. Nothing can take the place of staying informed and vigilant, users can make choices that safeguard their families.